Q1: How do I register and create an account?

A: Visit our website, click the “Register” button in the upper right corner, and fill in your personal information and create a password as prompted to complete registration.

Q2: How do I place an order?

A: Browse our product page, select your favorite products, click “Add to Cart,” and then proceed to the shopping cart page. After confirming the items, follow the prompts to complete the checkout.

Q3: What payment methods are supported?

A: We support multiple payment methods, including credit cards, debit cards, etc.

Q4: How do I get a refund or return/exchange?

A: If you are not satisfied with your purchase, you can apply for a return/exchange within 14 days of receiving the goods. Please refer to our return/exchange policy page for detailed procedures.

Q5: How do I contact us?

A: You can find our phone number and email address on the “Contact Us” page on the website to contact our customer service team.

Q6: What is our order cancellation and modification policy?

A: You can apply to cancel or modify your order by contacting our customer service team before the order is processed. Once the order has been processed, we cannot make any changes.

Q7: Is there a warranty for this product?

A: Some products are covered by a warranty. Please check the product description or contact our customer service team for details.